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Assistance Formulaire  
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Preparing your Departure

 Easy Access ...

Reserving with an Airline
Doctor's Consent
Accompanying Person on Board
Saphir
Assistance at the Airport
Accompanying Person
Contacting the Airport

Reserving with an Airline:

Passengers requiring assistance to board or disembark must inform the airline as soon as possible so that the necessary arrangements can be made (on the ground and in the air).

The following international codes will help you explain to the airline what kind of assistance you require:

INTERNATIONAL CODES
WCH R
you can walk slowly and climb stairs but need a wheelchair for long distances within the terminal building
WCH S
you can manage the few steps from the aircraft door to your seat.
WCH C
you cannot take even a single step and will be assisted throughout your journey
STRC
passenger on a stretcher
BLND
passenger with impaired or no vision
DEAF
passenger with impaired or no hearing
OXYG
passenger needing oxygen during the flight
MEDA
passenger with airline doctor's approval
   

 It is important when you reserve to specify whether or not you are travelling with your own wheelchair. If you are, state whether it is electric or manual, collapsible or not, its weight, and its measurements when folded in the following order: length, width, height. For electric wheelchairs you must also specify the type of battery (dry or wet).

 Non-seeing passengers: some airlines accept guide dogs on board.

 Doctor's Consent:

In certain cases*, the airline may ask your doctor to complete a health questionnaire for the airline's doctor before agreeing to carry a passenger being medically assisted.

* Passenger on a stretcher, with a contagious condition, just out of hospital, with an evolving handicap, a mental handicap, etc.

 Accompanying Person on Board:

If a handicapped passenger is unable to fasten or unfasten their belt, to take hold of and put on their oxygen mask or life jacket, or to understand safety instructions, the airline may demand the presence of an accompanying person during the flight.

Some airlines offer a discount for an accompanying person.

SAPHIR
Saphir is Air France's telephone information and reservation service for the handicapped and people with reduced mobility. Hostesses are experienced and specially trained to provide information to passengers who require assistance. The Saphir call-centre is based at Nice Côte d’Azur Airport.
Tel: 0 820 01 24 24 (0.12/min.) from 9am to 7pm on Monday to Friday and 9am to 6pm on Saturday • Fax: +33 (0)4 93 18 53 50 • E-mail: mail.saphir@airfrance.fr
   

 Assistance at the Airport:

Two companies provide assistance for the handicapped at Nice Côte d’Azur Airport if requested to do so by an airline. These companies have wheelchairs that are compatible with aircraft, and vehicles equipped to transport people in wheelchairs. The staff are experienced and qualified and they all have a First Aid Certificate from the French Red Cross. Assistants adapt to each passenger's handicap, doing all they can to reassure nervous passengers and make airport formalities as easy as possible. Their aim is to ensure that the passenger's passage through Nice Côte d'Azur Airport goes as smoothly as possible.

 Accompanying Person:

For security reasons, an accompanying person not holding a flight ticket may not accompany a handicapped passenger beyond the security checkpoints into the boarding lounge.
If there is a long wait in the boarding lounge, an official assistant will not remain with the passenger but simply return when it is time to board.

First portal for handicapped people, their families and friends, and paramedical staff. Information, services... a gold mine of information!. http://www.handiplus.com

 
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